FAQsFrequently Asked Questions
WHY DO I NEED A WEBSITE?
For many customers, your website is an indication of how you do business. Much like people judging a book by it’s cover, a business is often judged by it’s website. Your website is the first impression that prospective customers get about your business online. If you do not have a website or if you have a dated, poorly designed and developed website, then there is a very good chance that this prospective business is going to move on to a competitor that has put the proper time and care into their website.
HOW LONG WILL IT TAKE TO BUILD BY WEBSITE?
It really depends on the type of website you want and the features you want. Here is an approximate timeframe for each type of website that we offer:
- Essentials Starter Websites = 2-4 weeks
- Semi-Custom Style Website = 4-6 weeks
- Premium Custom WordPress Website = 6-8 weeks
- eCommerce Website = 8-12 weeks
- Membership Websites =8-12 weeks
WHERE SHOULD I HOST MY WEBSITE?
We recommend that your website be hosted with a reputable company that specializes in WordPress hosting. We recommend Flywheel. They offer plans that include very strong security protocols with staging servers.
Flywheel offers three plans (and custom options) for hosting WordPress sites. You can get started with as little as $15 per month.
WHY SHOULD I CHOOSE SUCCESS APEX FOR MY WEBSITE DEVELOPER?
It is not hard to find someone who has the technical background to throw a website together. There are plenty of people who sell online marketing services, and there are a few developers who have an eye for design. But Success Apex Digital Agency is different. Success Apex Digital Agency was founded by Leisa Watkins. Leisa has a background in information technology, online marketing, and art, making her a triple threat.
CAN'T I BUILD ONE MYSELF USING THE ONLINE WEBSITE BUILDERS?
Sure. You absolutely could. In fact, doing that is better than having no website at all. However, if you’re looking to build a website to actually help your business grow, market your book, build your coaching business, or spread your message then a professional, effective website is 100% necessary. For many people, your website is your first, and often times their only, impression as well. Make sure that it makes the best possible imprint by having a professional team like ours build it correctly from the start.
I AM NOT A SPEAKER, AUTHOR, OR CHANGE MAKER. WILL YOU STILL BUILD A WEBSITE FOR ME?
Sure. We have built websites for lawyers, wealth advisors, dance studios, membership organizations, education and more. Click here to learn more about our traditional website packages.
HOW CAN I UPGRADE MY WEBSITE PACKAGE?
Please contact us and let us know what you are looking for. We will provide you with a quote.
WHEN WILL I BE BILLED?
We ask for a 50% deposit with the remaining 50% due when your site it complete.
For websites, we require a 50% deposit of the total budget that’s been allocated for your project. Once we receive this payment along with your signed agreement and your website submission form we’ll begin working on your site.
For the remaining balance, Invoices are emailed on the 1st of each month during the estimated duration of your project as a monthly retainer. Payments are due within 15 days of receipt.
If you fall behind, you’ll receive late payment reminders one, three, and five days later. We may add a 2% late fee so it’s important to pay your invoices in a timely manner. We accept credit cards using Stripe or Paypal, and we accept checks.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept checks, Visa, Mastercard, American Express, Discover credit cards and checks.
HOW LONG DOES IT TAKE TO BUILD AND LAUNCH A NEW WEBSITE?
The answer really depends on your needs. A site that contains a store with 500 products will take much longer to launch than a small website. It also depends on the type of experience you select. We now offer semi-custom website plans that allow you to select the configuration you would like for each page and section of your website. This speeds up the website deliver as we are not custom designing each section. The good news is you still get that custom look.
You can always start with a semi-custom and purchase a few hours of custom design work to customize the website further, if needed.
A fully custom website takes a minimum of three to five months to complete. We’ll design and build your new site from scratch based on your goals and defined audience objectives. Websites that need more functionality may take six months to eight months.
WHAT HAPPENS AFTER OUR WEBSITE IS LAUNCHED?
After a website launch, we provide 15 days of free support. During that time, we’ll make sure the software and plugins are updated and will fix anything that isn’t working properly on your website that is considered a WordPress bug. This will also give you time to review your site in depth and submit any bugs you find.
If you would like to continue receiving support for your website after this initial period ends, you can purchase one of our Website Care Plans. These plans ensure your website is always updated for best performance and site security. Some plans include additional build out allowing you to continue to improve your website.